Effective Date: 01/19/2025
Last Updated: 02/19/2025
1. OVERVIEW
Welcome to Trinity Global USA. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service (“Terms”). These Terms govern your use of our website, including all information, tools, and services available through it. If you do not agree with any part of these Terms, you must refrain from using our site.
Orders placed after noon will be processed on the next business day. Shipping typically takes 3-5 business days, but transit times may vary.
2. ONLINE STORE TERMS
By placing an order with Trinity Global USA, you confirm that you are at least the age of majority in your state or province of residence or that you have obtained parental or guardian consent.
You may not use our products or services for any illegal or unauthorized purposes. In using our website, you agree to comply with all applicable laws, including copyright and trademark regulations. Violation of these Terms may result in immediate termination of your access to our services.
Orders Over $500
For security reasons, orders exceeding $500 may require additional verification. Our Customer Service team may contact you to provide identification that links you to your payment method. We reserve the right to reject or cancel orders at our discretion.
3. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Your information (excluding credit card details) may be transferred over various networks and adapted to technical requirements. Credit card information is always encrypted.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our Service without our express written permission.
4. PRODUCT AVAILABILITY & PRICING
Prices and availability of products are subject to change without notice. We reserve the right to limit sales to certain customers, regions, or jurisdictions and to discontinue products at any time.
We strive for accuracy in product descriptions, pricing, and availability, but errors may occur. If we discover a pricing error after an order has been placed, we reserve the right to cancel or modify the order and provide a refund if necessary.
5. BILLING & ACCOUNT INFORMATION
We reserve the right to refuse any order. Orders may be limited or canceled at our discretion, including those placed under the same account, credit card, or billing/shipping address.
It is your responsibility to provide current, complete, and accurate billing and account information for all purchases. Failure to do so may result in order cancellation or delays.
6. COPYRIGHT & INTELLECTUAL PROPERTY
All content on this site, including text, graphics, logos, and code, is the property of Trinity Global USA and is protected by copyright laws. You may not reproduce, distribute, display, or otherwise use our content without prior written permission.
7. WARRANTY DISCLAIMER
Our website, products, and services are provided “as is” without warranties of any kind, whether express or implied. We do not guarantee uninterrupted, error-free service or warrant that our website or servers are free of harmful components.
We do not assume responsibility for inaccuracies in product descriptions, delays in shipping, or any losses incurred from reliance on website content.
8. LIMITATION OF LIABILITY
Trinity Global USA shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our website or products. If your jurisdiction does not allow such limitations, our liability will be limited to the maximum extent permitted by law.
9. RETURNS & REFUNDS
Products are subject to our Return Policy, which can be reviewed here. Returns are only accepted for unused, unopened products within the specified return period. Refunds may be issued at our discretion based on the condition of the returned product.
10. PROHIBITED USES
You agree not to use our website for:
•Any unlawful purpose
•Violating intellectual property rights
•Harassing, abusing, or discriminating against others
•Transmitting malicious code, viruses, or harmful software
•Collecting personal data of others without consent
Violating these conditions may result in immediate termination of access to our services.
11. THIRD-PARTY LINKS & SERVICES
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these sites and do not endorse them. Any interactions with third-party services are at your own risk.
12. USER-GENERATED CONTENT
By submitting reviews, comments, or other content, you grant us the right to use, modify, and distribute such content without compensation. We reserve the right to remove content that is unlawful, abusive, or in violation of these Terms.
13. SMS MARKETING & COMMUNICATIONS
By opting into our SMS marketing, you agree to receive automated promotional and order-related messages. Standard message and data rates may apply.
To opt-out, reply “STOP” to any message. We are not responsible for undelivered or delayed messages. For assistance, contact 833-313-8487.
14. INDEMNIFICATION
You agree to indemnify and hold harmless Trinity Global USA, its affiliates, officers, employees, and partners from any claims, damages, or liabilities resulting from your violation of these Terms or misuse of our website.
15. GOVERNING LAW & DISPUTE RESOLUTION
These Terms are governed by the laws of the United States. Any disputes arising from these Terms shall be resolved in a competent court in the jurisdiction of Trinity Global USA’s headquarters.
16. TERMINATION
These Terms remain in effect unless terminated by either party. We may terminate your access to our services at any time without prior notice if we determine that you have violated these Terms.
17. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Any changes will be posted on this page and continued use of our site after modifications constitute acceptance of the revised Terms.
For questions about these Terms of Service, please contact us at support@trinityglobalusa.com.